Vodafone Case Study Sample Essay

Vodafone is the world’s largest nomadic telecommunications community. using over 65. 000 staff and with over 130 million clients. The concern operates in 26 states worldwide. Vodafone is a public limited company with listings on the London and New York stock exchanges. Global acknowledgment of the Vodafone trade name is turning as the company rolls out its individuality into new markets. However. it retains local names and imagination in markets where this is indispensable to keeping the trust of clients. To assist advance its image worldwide. Vodafone uses prima athleticss stars from high profile planetary athleticss. including Manchester United. This Case Study dressed ores on how such publicity can assist to maintain a prima trade name at the head of public consciousness. Necessity OF Selling:

The universe is a planetary market with few barriers. so Vodafone has to be extremely seeable as ‘the trade name to buy’ . Effective selling is the key to this high visibleness. Marketing involves expecting customers’ demands and happening the right merchandise or service to run into those demands. thereby encouraging high gross revenues degrees. Vodafone goes farther by looking to affect on its clients non simply what its merchandises are i. e. characteristics. but besides what they can progressively make i. e. . benefits. This involves effectual communicating. There is a lag in gross revenues of nomadic French telephones. in some markets like the UK. as the mature portion of the merchandise lifecycle is reached. Customers are exposed to a bombardment of different images and messages by nomadic phone companies. as the competition gets tougher. Vodafone entreaties to new clients and purposes to maintain its bing 1s by stressing the singularity of the trade name. Vodafone’s chief purpose is to turn its gross and better its net income border by adding value to its merchandises and services i. e. gaining more from each merchandise sold. And the other purpose are to do more new clients. maintain the clients it already has. present new engineerings and services ( eg text messaging. WAP ) . continue to develop the Vodafone trade name. VODAFONE’S MARKETING MIX:

A longer term selling scheme is underpinned by careful planning and a successful selling mix. The selling mix is a combination of many characteristics that can be represented by the four Ps. * merchandise – characteristics and benefits of a good or service • * topographic point – where the good or service can be bought •

* monetary value – the cost of a good or service •
* publicity – how clients are made cognizant of a good or service.

Merchandise:
A merchandise with many different characteristics provides clients with chances to chew the fat. play games. send and receive images. alteration pealing tones. receive information about travel and featuring events. obtain billing information – and shortly position picture cartridge holders and send picture messages.

Vodafone unrecorded provides on-the-move information services.
Topographic point:
Vodafone UK operates over 300 of its ain shops.
It besides sells through independent retail merchants e. g. Car phone Warehouse. Customers are able to see and manage merchandises they are sing purchasing.


Peoples are on manus to guarantee customers’ demands are matched with the right merchandise and to explicate the different options available. Monetary value:
Vodafone wants to do its services accessible to as many people as possible: from the immature. through learners and high powered concern executives. to the more mature users. It offers assorted pricing constructions to accommodate different client groups. Monthly monetary value programs are available every bit good as prepay options. Telephone users can exceed up their phone on line.

Vodafone UK gives NECTAR wages points for every ?1 spent on calls. text messages. image messages and pealing tones.
Promotion:
Vodafone works with icons such as Manchester United to pass on its trade name values and agreed a four-year. ?30 million trade. Vodafone agreed to pay ?36 million to widen the trade by four old ages. but after two seasons triggered a interruption clause in order to concentrate on its sponsorship of the Champions League. Ad on Television. on hoardings. in magazines and in other media mercantile establishments reaches big audiences and spreads the trade name image and the message really efficaciously. This is known as above the line publicity.

Brand Image:
Manchester United Football Club is an English professional football nine. based in old Trafford. Greater Manchester that plays in the Premier League. Founded as Newton Heath LYR Football Club in 1878. the nine changed its name to Manchester United in 1902 and moved to Old Trafford in 1910. The nine is alone in holding won a Premier League. FA Cup and UEFA Cup. in the 1998-99 season. Having won a joint-record 18 conference rubrics. four conference cups and a record 11 FA cups Manchester United is the joint most successful nine in the history of English football. Manchester United has been described as a planetary trade name ; a study valued the club’s hallmarks and associated rational belongings at ?329 million. and gave the trade name a strength evaluation of AAA ( Highly Strong ) .

In 2010. Forbes magazine ranked Manchester United second merely to the New York Yankees in its list of the 10 most valuable athleticss squad trade names. valuing the Manchester United trade name at $ 285 million ( 16 per centum of the club’s $ 1. 835 billion value ) . The nine is presently ranked 3rd in the Deloitte Football Money League ( behind Real Madrid and Barcelona ) . It has six million fans in the UK and 50 million planetary fans. Its lucifers are on a regular basis televised in 139 states. The strength of the Manchester United trade name was bolstered by intense off-the-field media attending to single participants. most notably David Beckham. This attending frequently generates greater involvement in on-the-field activities. and therefore generates sponsorship chances – the value of which is driven by telecasting exposure. During his clip with the nine. Beckham’s popularity across Asia was built-in to the club’s commercial success in that portion of the universe. Market Research

High profile runs are a gamble. The campaign’s impact has to warrant the clip. money and attempt spent on it. The selling squad must measure the campaign’s success. Vodafone UK has asked people across different sectors of society about the run. and has analyzed their responses. Persons were asked what they could retrieve about the runs. This is known in the selling industry as callback. Other information has been used to measure the success of the Manchester publicity. Findingss from UK Brand Tracking informations reveal that the Television run has increased consciousness of Vodafone with above mean efficiency as measured by the Awareness Index. chiefly because of the Manchester scenes. Peoples are able to remember and depict the advertizements without motivating.

The Manchester run has besides helped to back up Vodafone’s thrust for trade name migration. Vodafone can assist to carry through its purpose to turn successfully by geting local companies in markets that Vodafone would wish to come in. A good illustration of this is Vodafone’s purchase of J-Phone in Japan. The initial scheme was to utilize a double J-Phone Vodafone logo alongside the powerful image of Manchester United to emphasis the relationship between the two companies. The concluding passage removed the J-Phone logo wholly to a exclusive focal point on Vodafone. This scheme warmed J-Phone’s clients to the thought of a planetary trade name replacing a local trade name. Manchester united is a popular figure in Japan and helped to smooth the manner for the permutation of the planetary trade name in topographic point of the local one.

Decision
In a extremely competitory market. Manchester united is the greatest squad that Vodafone has used to advance Vodafone service. Market research and increased gross revenues indicate that utilizing Manchester United image has been extremely effectual. Sponsorship utilizing nine involves a partnership between the nine and the company. and success depends on both staying high profile and in the public oculus The Manchester united run is seen in many states worldwide and reinforces his ain image every bit good as pass oning Vodafone’s trade name values. Manchester United is something of a phenomenon whose star position shows no mark of declining. Vodafone believes that it has gained an of import advantage in a extremely competitory market topographic point as a consequence of holding such a high profile. admired star attached to its name and its merchandise.