Tour Operators And Their Responsibility Tourism Essay

Overseas travel has ever held an component of hazard. Hazard represents a beginning of possible injury to an operator or a destination/community. The types of hazard include fiscal, wellness, physical, offense, terrorist act, societal, psychological, and natural catastrophe. The terrorist onslaughts in the United States of America on 11 September 2001 changed everlastingly our positions of traveler safety and security ( “ Wilks J & A ; Stepehen J page 2003 ” ) .

This essay will critically discus wherever the touristry industry should be the 1 that is responsible for the tourers ‘ well-being or is it down to the tourer itself to guarantee the safety on their vacation.

A touristry industry may place a possible hazard based on experience and acquire prepare for it. Once the touristry hazard has been identify and dealt with the opportunity of something unwanted occur, the negative impact could be minimize “ Elsevier Butterworth-Heinemann 2006 ” . There for most of the clip touristry industry and tourer they are taking duty for hazard direction. Hazard could be happening despite the best attempts to forestall it from go oning. A figure of tourer industry administrations have focused their attending on tourer wellness and safety issues, particularly the duties of their members. It is of import to maintain in head that touristry is universe largest industry ( universe touristry organisation 2002 ) and that wellness and safety issues are merely on the industry docket because of the current economic and concern environment. Tourist wellness and safety is now a planetary subject associated with tourer travel as a broad scope of menaces, hazard and possible jeopardies affect travelers. The terrorist onslaught in the United States of America on 11 September 2001 has changed everlastingly positions of traveler safety and security. The function of menace of terrorist act is now one of the top 10 most of import universe touristry issues for both travelers and the touristry sector ( wiks and page, 2003 ) . It is travel operator duty to guarantee the wellness and safety for the tourers because circuit operators are good known with the topographic point of finish where the tourers are unknown and unfamiliar with the topographic point and the usage of the host finishs. Although the travel agent may be the most normally consulted advice beginning ( Cossar et al. 1990 ) , there is concern about the available and quality of that advice ( Reid et al. 1986 ) . It is no longer possible to see the tourer as a inactive consumer. So it is the duties to the circuit operators to protect and take attention of the tourer to guarantee their good will and to go on their concern for the long periods. The peace status of the universe can alter at any clip in this universe. In any international crisis either it is adult male made ( Libiya ) or natural catastrophe ( Tsunami in Japan ) , it is tour operator who can assist to steer the tourers in a safe topographic point. There are tonss of argues and circuit operators ever in hesitate that who are responsible for tourers in that state of affairs. Is it tour operators or the host finish demand to come frontward to assist the tourer?

Best pattern schemes call for an credence that things may travel incorrect ; that client are sometimes injured ; that in contact low promise about a vacation must be kept ; and that regular staff preparation and operations monitoring are a necessary constituent of modern concern. In the United Kingdom, recent research by the Associate of British travel Agent ( ABTA ) estimated that around 5 % of the 20 million one-year bundle vacation taken overseas had clients who were reasonably or really disgruntled. Health, safety and security issues surely feature as one component in the tourer dissatisfaction equation ( Anonymous 2001 ) .

Hazard and host finish

( Walker and Page 2003 ) discussed issues, placing a broad scope of bureaus and organic structures who interact with tourers and who jointly have a duty for the tourer. ( Lecture sheet ) Before sing the finish topographic point, it is duty of circuit operator to explicate the visitant about the finish. The most instances traveller reported that they holding most common disease job such as diarrhea and emesis, alimental, respiratory, accident and hurts job. A disgruntled visitant is the worst promotion for a finish or merchandise as word of mouth airing of the experience can damage the credibleness and image of the merchandise and finish. In most instances traveler should be protected from the effects of their ain action. Travelers now have entree to a huge cognition base about travel issues and hence they have fewer alibis for being uninformed or unprepared for travel. It is of import travelers are advised about the holidaies appropriate to their finish, it should be emphasised that immunization and medicine can, at best, merely protect against approximately 5 % of the wellness jeopardies to which travelers are exposed. ( Cossar J 2003 )

Tourists ‘ positions:

Most travel wellness and safety job occur at the degree of single traveler. The tourer wellness and safety is easy altering as public liability insurance become more hard to obtain and insurance companies are necessitating operator to understate their exposure to claims by following best pattern hazard direction schemes ( liability insurance Taskforce 2002 ) . Insurance companies are going stricter and they are non covering all moves now yearss as a consequence of more claiming of consumers. Still a good screen of insurance and taking inoculation appropriate to the finish is recommendation for the tourers. Tourist may affect in hazard pickings activities whilst they are on travel like orgy imbibing, insecure sex contact, drug handling. Tourist route accidents ( RTAs ) in the finish are a common non-fatal but serious wellness and safety issues, after more personal wellness issues that can be avoided by careful safeguards on the nutrient and H2O which is consumed, frequently following advice: do n’t eat or imbibe it, if it has non been boiled, cooked or washed. In most instances tourer are unfamiliar with local route conditions and besides they drive to fast. It is tourist duty be cognizant about the topographic point before they depart. Appropriate and deep cognition about the topographic point and hazard, tourer can protect themselves from any unwanted occurrences. On the other manus, Torahs are ever tried to assist any sort of consumers. If any accidents go on cipher wants to take duties, neither circuit operators nor the travel agents or host finishs. EU statute law protects consumers on that state of affairs. They find out who is the responsible for that happens. Consumers are non litigious as American, but traveling that manner will assist the circuit operators and related administrations to be more attention full about clients. Tourism behavior, appropriate manner, respects the civilization, environment, and most of import things is to forestall accidents

Supplying guidelines for tourer ( private and governmental companies such as alone planet, steer book ) , touristry boards, Ministry of Tourism etc. nevertheless it is the tourer duty to larn about the state he/she wants to see, derive cognition about what is the hazard, to be cognizant of the hazard. Although many people do believe about the hazard, they enjoy themselves and frequently put themselves in the hazard state of affairss because they do non believe.

Adventure touristry

Deliberate seeking of hazards and the uncertainness of the hereafter is defined as a hazard by Ewert ( 1998 ) ( As cited by Ryan 2003 ) . Tour operators are apt for the safety pursuant to contract, civil wrong, workplace wellness and safety ( Atherton, 2003 ) . Unfamiliar escapade activities, such as aqualung diving, history for a important figure of tourist infirmary admittances each twelvemonth ( Wilks & A ; Coory 2000 ; 2002 ) , while preexistent unwellness continues to be the chief cause of human deaths ( wilks, Pendergast & A ; Wood 2002 ) . It is touroperator who needs to use reputable 3rd parties to do guarantee the safety sing the instruments securities. They should do confirm that the tourers have good screens of insurance before they take portion in adventure touristry. Tour operators take regular footing activities with the topographic point of escapade travel so they have superior cognition about that topographic point. Fully advice and robust information can assist tour operators to assist tourer to remain out of dangers.


In a brief treatment, it is discussed that the circuit operators and the tourers itself are responsible for the hazard associated with any sort of circuit. While operators have a responsibility to warn clients of the things unexpected still it is single travelers ‘ responsibility to take duty to protect him from unwanted dangers and maintain his action in some extent ( Wilks and Page, 2003 ) .